President’s Message

President Takaaki Nitanai

New approaches to facility operation that will win favor with our customers

To begin with, I would like to register my sincerest gratitude to all our customers for your continued support.

In 2002, the ORIX Group acquired the management rights for Beppu Suginoi Hotel and entered the accommodation business.
ORIX Hotel Management Corporation was established on April 1, 2020. It consolidates eight operating companies covering a total of 18 facilities, including Japanese-style inns, hotels, and training facilities.
ORIX Hotel Management currently operates a total of 29 facilities with approximately 6,000 rooms at a wide variety of onsen hotels, hotels, and training facilities across Japan*, as well as providing business support for other companies operating facilities.

Our business brand, ORIX HOTELS & RESORTS is founded on the concept of “a location to which customers wish to return.” The brand’s facilities communicate the attractions of local environments and cultures, provide hospitality that enables customers to pass their time in comfort, and offers services that have been fine-tuned to satisfy customer needs.

As lifestyles become increasingly diverse, we seek to understand how societies are changing and, by continually undertaking new approaches, provide safe and secure facility operation.

I sincerely hope for your continued support. Thank you.

*Includes facilities whose operation is outsourced to third parties.

President Takaaki Nitanai